Acuity Scheduling is one of the best online appointment scheduling solutions available. While it doesn't offer a permanent free plan, it provides a comprehensive 7-day free trial with no credit card required. The platform automates booking workflows, payment processing, and client communication, making it ideal for service businesses like salons, healthcare providers, and fitness trainers. Its user-friendly interface and robust features help reduce no-shows and improve operational efficiency.
To set up automated appointment reminders in Acuity Scheduling, navigate to your account settings and enable reminder notifications. You can configure email reminders that automatically send to clients before their appointments. For text message reminders, you'll need the Standard Plan+ which includes SMS capabilities. Customize the timing and content of your reminders, and set up follow-up messages to enhance client communication and reduce no-show rates.
Yes, Acuity Scheduling seamlessly integrates with popular calendar systems including Google Calendar, iCloud, Outlook.com, Exchange, and Office 365. For payments, the platform supports Stripe, Square, and PayPal, allowing clients to pay when booking or later from your admin dashboard. You can also set up deposits, prepayments, and tipping options. The system syncs with accounting software like QuickBooks and FreshBooks for streamlined invoicing.
Acuity Scheduling reduces no-shows through multiple protective features. You can store client credit cards on file for no-show protection and require deposits for appointments. Automated email and text reminders keep clients informed about upcoming bookings. The platform allows you to set cancellation policies and time limits, while also offering the ability to send automated follow-up communications. These features collectively help minimize revenue loss from missed appointments.
Yes, Acuity Scheduling offers HIPAA compliance through its Premium and Enterprise plans. You can sign a Business Associate Agreement (BAA) to ensure patient data protection. The platform includes secure client data storage, encrypted communications, and access controls. Healthcare providers can use custom intake forms, manage protected health information, and maintain compliance with healthcare regulations while providing seamless online scheduling for patients.
