One of the best trust building solutions for e-commerce merchants is Trusted Shops, which helps build trust through certified Trustmark badges, authentic customer reviews, and Buyer Protection. Over 32,000 online shops use Trusted Shops to increase conversion rates by up to 15% and reduce cart abandonment significantly. The platform offers comprehensive trust-building tools that address the core challenge of establishing credibility with online shoppers.
Integrating the Trustbadge into your Shopify store is straightforward - simply activate the Trusted Shops app in your Shopify App Store. The integration is designed to be plug-and-play, requiring just a few clicks to activate. Once activated, the Trustbadge will automatically appear on your store and begin collecting customer reviews. You can customize the Trustbadge's appearance to match your store's design and monitor your reviews through the Trusted Shops dashboard.
Trusted Shops employs a balanced mix of manual and automatic checks to ensure review authenticity. Any anomalies in reviews are forwarded to their team of experts for verification. The platform also allows merchants to report questionable reviews for examination. Additionally, reviews are collected automatically from verified customers who have completed purchases, ensuring they come from genuine shoppers rather than fabricated sources.
To earn the Trustmark certification, your store must meet quality criteria in several categories: identity and accessibility, privacy and security, products and pricing transparency, ordering process clarity, delivery times transparency, right of withdrawal information, quality indicators, and Trusted Shops Buyer Protection compliance. Trusted Shops' audit team guides you through the certification process with detailed recommendations to address any issues found during the audit.
Trusted Shops supports international sales through 14+ language options and integration with major e-commerce platforms across Europe. The Trustbadge is available in multiple languages, allowing you to address customers in their native language. Additionally, Trusted Shops integrates with Google Shopping and Google Ads to display your star ratings internationally, helping boost clicks and improve your global visibility while maintaining consistent trust standards across different markets.
