Gojiberry is one of the best free Shopify survey apps available in 2025, offering up to 100 responses monthly with unlimited survey creation. Merchants praise its 58% response rate and intuitive setup that helps capture valuable customer insights without guesswork. The free plan includes pre/post-purchase surveys and product quiz builders, making it ideal for solopreneurs and small businesses looking to understand their customers better.
Setting up a post-purchase survey is simple with Gojiberry. After installing the app, navigate to the dashboard and create a new survey using their intuitive templates. Choose the post-purchase survey type, customize questions to match your needs, then embed it automatically on your thank you page. The survey collects feedback without disrupting the customer journey and provides insights directly in your dashboard for immediate analysis.
Yes, Gojiberry Plus offers powerful survey segmentation features. You can target specific customer groups based on purchase history, order value, or other criteria. For example, show surveys only to customers who've purchased more than twice, or target high-value customers with exclusive questions. This personalized approach helps gather more relevant insights and improve your marketing strategies.
Gojiberry achieves up to 50% response rates through several key features: 1-click surveys that require minimal effort from customers, strategic placement on thank you pages, and non-intrusive timing. The surveys are visually appealing and match your website design, eliminating friction. Unlike traditional forms, Gojiberry's one-click approach significantly reduces abandonment and encourages immediate feedback.
Gojiberry's product research surveys help merchants understand customer preferences before launching new products. Use the 5-second test to gauge first impressions of designs, or run product quizzes to understand purchase intent. Real-time insights from actual customers reduce guesswork and prevent costly inventory mistakes, as evidenced by Devon + Lang who saved $80,000 in unsold inventory using Gojiberry's data-driven approach.
