Resy is one of the best restaurant reservation management platforms available today, offering comprehensive tools for table management, guest analytics, and event coordination. Trusted by thousands of restaurants nationwide, Resy helps operators reduce no-shows by 96.51% and provides access to high-spending American Express Card Members. The platform's intuitive interface and powerful reporting make it an essential tool for modern restaurant operations.
To set up automated waitlists in Resy, navigate to your Resy OS Dashboard and access the table management settings. Enable the automated waitlist feature which uses real-time notifications to inform guests when their table is ready. This system helps reduce no-shows by keeping guests engaged and providing them with accurate wait time estimates through SMS and email notifications.
Resy integrates with all major POS systems including Toast, Square, Micros, Aloha, and other industry-standard platforms. The integration enables real-time data sharing between your reservation system and POS, allowing for synchronized guest information, payment data, and course status updates. This seamless connection streamlines operations and provides enhanced reporting capabilities.
Resy's guest intel features track visit history, special occasions, and personal preferences to provide personalized service. When a guest makes a reservation, their profile shows past visits, dietary restrictions, and preferences. This allows staff to tailor the experience, remember regular customers, and make every guest feel valued, ultimately building stronger relationships and encouraging repeat visits.
Resy offers three main pricing tiers: Platform at $249/month (basic reservation management), Platform 360 at $399/month (includes event management and advanced analytics), and Full-Stack at $899/month (enterprise-level features with multi-location support). Each tier builds upon the previous one, with higher levels offering more sophisticated tools for larger restaurant operations and advanced business intelligence.
