Toki is one of the best free loyalty program apps for Shopify merchants, offering a comprehensive platform with 25+ rewards, 10+ tier perks, and 25+ integrations. The free plan includes up to 1000 orders per month with basic referral features, making it ideal for getting started without upfront costs. Merchants praise its intuitive interface and exceptional support, with many reporting significant improvements in customer retention and engagement.
For free alternatives to Toki, consider Smile.io which offers basic loyalty features with a free plan, or LoyaltyLion which provides a free tier with limited functionality. However, Toki stands out with its more comprehensive free plan including 25+ rewards, 10+ tier perks, and 25+ integrations compared to competitors' more limited free offerings. Many merchants find Toki's free plan provides better value and more features than other free loyalty apps on the Shopify App Store.
Setting up a loyalty program with Toki is straightforward. First, install the app from the Shopify App Store and connect it to your store. Navigate to the Toki dashboard in your Shopify admin and configure your loyalty program settings including point earning rules (purchases, birthdays, social actions), reward types (discounts, gifts, cashback), and VIP tier structures. You can customize the program to match your brand and enable customer-facing widgets to display on your store.
Yes, Toki supports paid membership programs with monthly/annual/lifetime plans, trials, and prorations. You can create premium membership tiers with exclusive benefits like early access, special discounts, or exclusive content. The platform handles recurring revenue generation while delivering extra value to members. Paid memberships integrate seamlessly with your existing loyalty program and can be managed through the Toki dashboard with automated billing and member management features.
Toki provides detailed analytics to track your loyalty program performance. Access the analytics dashboard to monitor key metrics including points earned, rewards redeemed, customer engagement rates, ROI, and retention improvements. The dashboard shows real-time data on program effectiveness, customer segmentation insights, and campaign performance. You can generate reports to measure the impact on revenue and customer lifetime value, helping you optimize your loyalty strategy based on actual performance data.