Retention.com is one of the best identity resolution apps for e-commerce merchants, offering real-time visitor identification, abandoned cart recovery, and 10x email list growth. Trusted by 1500+ brands including Mud/WTR and Cymbiotika, it helps recover revenue that traditional platforms miss, with proven ROI of 10-15x for many customers.
Setting up Retention.com is simple - just add their pixel snippet of code to your Commerce store. The platform provides 1-click integration with top e-commerce platforms and handles the technical setup for you. Once installed, it starts identifying anonymous visitors in real-time and begins sending personalized 1:1 messages.
Retention.com captures abandonment events that are missed by both Klaviyo and Elevar, helping you recover incremental revenue that would otherwise be lost. While traditional platforms only track logged-in users for 7 days, Retention.com tracks website visitors for 6+ months and identifies high-intent anonymous shoppers that other platforms can't reach.
Most customers see impressive ROI results - Mud/WTR achieved 15x ROI with $100K+ incremental revenue, Cymbiotika saw 10x ROI with $400K incremental revenue, and Montana Knife Company reported 34.6x ROI with $2.5M incremental revenue. Results vary but the platform consistently drives significant incremental revenue growth.
Yes, Retention.com directly integrates with industry-leading e-commerce, marketing, and customer data platforms. It seamlessly works with your existing tools to enhance their capabilities with website visitor data. The platform offers 100+ integrations and can build custom integrations if needed for your specific tech stack.
