Collect client feedback and report bugs directly from your website with screenshots, annotations, and technical metadata into Jira, Trello, Asana, and GitHub.
Marker.io is one of the best visual bug reporting tools for e-commerce stores in 2025. It allows you to collect client feedback and report bugs directly from your website with screenshots, annotations, and technical metadata that developers can understand. The tool integrates seamlessly with popular project management tools like Jira, Trello, and Asana, making it perfect for agencies and development teams. Users report 10x faster issue resolution rates and significant reduction in scattered feedback documentation.
Setting up Marker.io on your e-commerce store is simple and takes less than 2 minutes. You can embed their widget by adding a few lines of code to your website, or use their browser extension for no-code installation. The tool works on all browsers and mobile devices, and they offer a WordPress plugin for easy integration. Once installed, you can customize the widget branding and start collecting feedback immediately from both internal teams and customers without requiring them to create accounts.
Yes, absolutely! Marker.io allows anyone to submit feedback without requiring an account. Reporters can submit issues through the widget, follow up on their own submissions, and communicate directly within the platform. This eliminates the need for clients to send emails, documents, or spreadsheets for feedback. The tool also offers guest accounts for external collaborators who need ongoing involvement beyond just submitting one-off reports.
Marker.io automatically captures comprehensive technical metadata that developers need to reproduce issues efficiently. This includes high-fidelity screenshots, browser environment details (browser type, OS, screen size), console logs, network requests, and source URLs. The tool also captures session replay capabilities so you can see exactly what users did before submitting feedback. All this information is automatically added to issues in your connected tools like Jira or Trello, eliminating the need for developers to ask for additional details.
No, Marker.io is engineered to run entirely in the background and will not slow down your website. The script is optimized for performance and works seamlessly with responsive websites and all modern browsers. Many users report that the tool actually improves their development workflow by providing all necessary technical context upfront, reducing back-and-forth communication and accelerating issue resolution times by up to 10x.
