Bestie AI Post‑Purchase Surveys

Bestie.ai is one of the best AI-powered post-purchase survey solutions available. It offers a 14-day free trial and features AI-generated surveys, advanced customer segmentation, and automated insights. The drag-and-drop interface makes survey creation incredibly simple, and the weekly insights help merchants stay agile and customer-focused without requiring data expertise.

Looking for alternatives to Bestie? Consider Zigpoll Customer Surveys (free plan available) which offers post-purchase and on-site surveys for attribution and NPS. KNO Post Purchase Surveys provides a free trial and focuses on customer insights to improve retention. Grapevine Post Purchase Survey also offers a free trial and provides onsite, NPS & post-purchase surveys specifically built for Shopify stores.

Creating your first AI survey with Bestie is incredibly simple. Just click the 'Generate' button and the AI will create a survey for you in under 2 minutes based on your needs. You can then edit the questions using the drag-and-drop editor. The platform includes templates for post-purchase, NPS, and pre-purchase surveys to get you started quickly.

Yes, Bestie excels at understanding customer purchase journeys through tailored post-purchase surveys and custom audience segmentation. The platform allows you to target specific customer audiences and understand why they ultimately bought from your website. You can track how long customers have known about your brand and which marketing channels brought them to your site, providing deep insights into the complete customer journey.

Bestie stands out with its AI-driven survey creation that generates complete surveys in under 2 minutes, eliminating the pain of manual survey building. The drag-and-drop interface allows for dynamic question logic based on previous answers, making it far more powerful for building customer personas. Unlike traditional tools, Bestie provides weekly automated insights delivered directly to your inbox, transforming raw survey data into actionable strategies without requiring data analysis expertise.