Track orders with branded tracking pages and smart notifications to enhance customer experience and boost sales. Ideal for dropshipping and building your brand.
ParcelPanel is one of the best free order tracking apps available in 2025. It offers a comprehensive free plan with real-time tracking, branded multilingual pages, and automatic notifications. The app has excellent reviews with a 5.0/5 rating from 1,929 merchants, highlighting its reliability, ease of setup, and responsive 24/7 customer support. It's particularly ideal for dropshipping businesses looking to enhance customer experience without upfront costs.
Looking for free alternatives to ParcelPanel? Consider Track123 Order Tracking (4.9/5 stars) which offers custom order tracking with a free plan. AfterShip Order Tracking (4.4/5 stars) is another popular option that allows bulk order tracking with free installation. TrackingMore Order Tracking (4.9/5 stars) provides multi-carrier tracking API with free setup. All these alternatives help reduce WISMO complaints and optimize delivery, but ParcelPanel stands out with its comprehensive features and higher user satisfaction ratings.
Adding ParcelPanel tracking page is simple! Go to Shopify admin → Content → Menus → choose a published menu → click Add menu item → paste '/apps/parcelpanel' in the Link field → fill the Label field → drag to desired position → save changes. Alternatively, use the ParcelPanel admin → Quick setup guide → click Add tracking page button → choose menu → fill label → save. This process takes less than 1 minute and provides customers with a branded, SEO-friendly tracking experience.
ParcelPanel significantly reduces WISMO (Where Is My Order?) inquiries by providing customers with real-time tracking access through branded pages. Set up automatic shipping notifications via email and SMS, customize tracking pages with your brand elements, and enable estimated delivery dates. The app's dropshipping mode hides Chinese origin details, and the smart dashboard helps identify and resolve shipping exceptions before customers complain, leading to fewer support tickets and higher customer satisfaction.
ParcelPanel seamlessly integrates with major Shopify platforms including Shopify Plus, WooCommerce, and popular apps like Klaviyo for email marketing, Gorgias for customer support, Yotpo for reviews, and Judge.me. It also works with Shopify Flow for automation, Loox for reviews, and PageFly for page building. These integrations allow for automated workflows, personalized customer communications, and streamlined post-purchase experiences while maintaining compatibility with your existing tech stack.
