Package protection app that handles lost, stolen, or damaged shipments for e-commerce merchants, reducing customer support costs and increasing conversion rates.
SavedBy is one of the best free shipping protection apps for e-commerce merchants in 2025. It offers 24/7 claim processing, eliminates merchant costs for lost packages, and increases conversion rates by building customer confidence. The app has a 5-star rating with exceptional reviews praising its fast support and reliable payouts.
While SavedBy offers a free installation with customer-paid fees, alternatives include Shopify's built-in shipping protection and third-party apps like Route and AfterShip. These apps provide similar package protection services, but SavedBy stands out with its 24-hour claim processing and ability to generate new revenue through re-orders instead of just refunds.
Setting up SavedBy is simple - install the app from the Shopify App Store, and it will automatically integrate with your checkout. The SavedBy Widget appears during checkout, allowing customers to add protection for just $1-2 per order. No additional configuration is needed to start protecting your shipments.
SavedBy processes customer claims within 24 hours, often responding within minutes. When customers file claims for lost, stolen, or damaged packages, SavedBy either re-orders from your store or issues refunds, handling all the carrier-related customer service so you can focus on your business.
SavedBy covers all major shipping issues including lost packages, damaged items, stolen shipments, return to sender, and international delivery problems. The app handles 100% of costs associated with these issues, eliminating the need for merchants to pay out of pocket for carrier mistakes.
